Throughout the years we have been sub contractors for all the main insurance companies and policy providers. And just over a year ago we were contacted by Coverheat whom were looking for reputable plumbing and Heating tradesmen in the Northwest. After a couple of conversations and a bit of research into who Coverheat, we finally agreed to attend a few boiler service jobs and all was well. It then progressed to boiler breakdowns and repairs, this is when we eventually got concerned. As we were called out to diagnose a problems with customers boilers and provide a quote with parts and labour to repair the appliance, however we were never asked to repair the boiler. This resulted into Coverheat customers repeatedly calling our control center and complaining about the service and all we could do is refer them back to Cover heat Customer services. This did not go down well and cover heat customer have ended up paying us to repair the boiler without going through their policy.
Now it seems that cover heat are going through all sorts of problems and a lot of contactors are chasing money from them. We have also stopped our services as we have oustanding costs since November.
Monday, March 16, 2009
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We too have carried out services for Coverheat, and obviously not been paid for thse services since March, we have agreed to cover any coverheat customers that we had worked for, at our own cost, providing they take our cover next year.
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